Terms & Conditions

Welcome to Nelly Rojas Jewelry. This website https://nellyrojasjewelry.com (the “Site”) is owned and operated by Sirius SND LLC (“we,” “our,” “us”). These Terms and Conditions govern the use of the Site and apply to all purchases of our fine jewelry
products made online or through our authorized points of sale.

By accessing our Site or placing an order, you acknowledge that you have read, understood and agree to be bound by these Terms. If you do not agree, please refrain from using our website or making purchases.

Eligibility

By placing an order, you confirm that you are at least 18 years of age and have the legal capacity to enter into binding contracts.

Use of the Website
When using our Site, you agree to:
1. Use the Site solely for lawful purposes, including making genuine product inquiries or purchases.
2. Provide accurate, current, and complete information when requested, including your email, shipping address, and payment details.
3. Refrain from submitting false or fraudulent orders. We reserve the right to cancel such orders and, if necessary, notify relevant authorities.
4. Not misuse the Site by introducing viruses, malware, or other harmful technology, attempting unauthorized access, or interfering with our servers or systems.

Product Information, Pricing & Availability

• All product descriptions, images, and prices displayed on the Site are subject to change without prior notice.
• Prices are listed in U.S. dollars and exclude applicable taxes and shipping, which will be calculated at checkout.
• We strive for accuracy, but errors may occur. In such cases, we reserve the right to correct errors or cancel orders affected by incorrect information.
• Once your order is confirmed, you will receive an email with your order summary,estimated delivery date, and tracking information once shipped.

Payment Methods

We accept the following secure payment methods:
• Major credit and debit cards (Visa, MasterCard, American Express, Discover)
• PayPal and other secure payment gateways as made available on the Site
• You authorize us to charge your chosen payment method for the total purchase price, including shipping and applicable taxes.

Shipping & Delivery
• Orders are processed once payment has been confirmed. Estimated delivery times are provided at checkout but are not guaranteed.
• Risk of loss passes to you once the product has been delivered to the shipping carrier.
• We are not responsible for delays caused by carriers, customs, or events beyond our reasonable control.

Returns & Exchanges
We want you to be completely satisfied with your purchase. Please review our full Returns & Exchanges Policy, which forms part of these Terms.

Warranty
We stand behind the quality of our jewelry. Each piece is covered by a one-year limited warranty from the date of delivery against manufacturing defects.
This warranty does not cover damage caused by accident, misuse, improper care, or unauthorized repair. For warranty claims, please contact  customerservice@nellyrojasjewelry.com with your order details.

Intellectual Property
All content on this Site — including product designs, images, text, graphics, logos, software, and overall design — is the intellectual property of Sirius SND LLC / Nelly Rojas Jewelry or its licensors. It is protected under U.S. and international copyright, trademark, and intellectual property laws.
No content may be reproduced, distributed, or used for commercial purposes without prior written permission.

Newsletter & Marketing Communications
By subscribing to our newsletter, you consent to receive emails from Nelly Rojas Jewelry /Sirius SND LLC, which may include updates, new collections, and special offers.
• Subscription is voluntary and requires your explicit consent.
• You may unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us.
• By signing up, you agree that we may process your data in accordance with our Privacy Policy.

Limitation of Liability
To the fullest extent permitted by law:
• Sirius SND LLC / Nelly Rojas Jewelry shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products.
• Our total liability shall not exceed the purchase price of the product in question.

Termination
We reserve the right to suspend or terminate access to the Site at any time, without notice, for any reason, including violation of these Terms.

Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Miami, Florida.

Contact Information
Sirius SND LLC – Nelly Rojas Jewelry
Email: customerservice@nellyrojasjewelry.com