What type of jewelry does Nelly Rojas offer?
Nelly Rojas offers an exclusive selection of luxury jewelry, including rings, necklaces, bracelets, and earrings, all designed to reflect the elegance and design that represent the designer Nelly Rojas.
How can I ensure that the jewelry is authentic?
All our jewelry comes with a certificate of authenticity and quality, guaranteeing the use of precious materials and genuine gemstones.
Can I customize a piece of jewelry?
Yes, at Nelly Rojas we offer customization services so you can design a unique piece that reflects your style and personality. Contact us for more details about the process.
How can I care for and maintain my Nelly Rojas jewelry?
We provide detailed guides on the care and maintenance of each type of jewelry, as well as recommendations for cleaning and storage.
Do you offer international shipping?
Yes, we ship worldwide. For international orders, please contact our customer service team at customerservice@nellyrojasjewelry.com
What payment options do you accept?
We accept a variety of payment methods, including credit cards, PayPal, and bank transfers. All transac1ons are secure and encrypted.
What is your return policy?
We offer a flexible return policy. If you are not completely satisfied with your purchase, you can return it within 30 days of receipt. Please see our return policy for more details.
How can I find my ring size?
We provide a ring size guide on our website to help you find your perfect fit. You can also visit our physical store for an accurate measurement.
Do you offer jewelry repair services?
Yes, we have a team of experts who can repair and restore your jewelry to look like new. Contact us for more information about our repair services.
How can I contact you for more information or assistance?
You can reach us through our contact form on the website, email us at customerservice@nellyrojasjewelry.com. Our customer service team is available to assist you with any inquiries.
